Events

This is a sample Events page using content from the Division of Information Technology group in myUMBC.

Show Upcoming

Jan
14

Lessons Learned at the TSC

Our Best Practices for Using RT

Location

Engineering : 023

Date & Time

January 14, 2016, 11:00 am12:00 pm

Description

In 2009, DoIT launched a new, web-based, ticket tracking system, Request Tracker (RT). The Technology Support Center (TSC), formerly the Help Desk, was one of the first offices to begin working...